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Privacy Policy

Last Updated: April 7, 2026

Ambra LLC ("we," "our," or "us") operates the Teno mobile application (the "App"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use the App.

By downloading, installing, or using the App, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. Personal Information

Teno uses Sign in with Apple for authentication. We may receive your name and email address if you choose to share them during the sign-in process. We do not collect passwords or other sensitive credentials.

B. Itinerary Content

We collect the information you provide when creating itineraries, including:

  • Activity names, times, and descriptions
  • Emojis and color-coded labels
  • "Little Notes" and "Vibe Check" photo mood boards
  • Apple Music song selections (30-second previews)
  • Travel logistics (flights, hotels, and reminders)

C. Sharing Data

When you share an itinerary via iMessage, we generate an App Clip experience. This allows recipients to view your itinerary without downloading the full App. Recipients may submit suggestions, which are stored and displayed to you within the App.

D. Analytics Data

We use Firebase Analytics to collect anonymous, aggregated usage data such as app opens, feature usage, and general device information (e.g., device model, operating system version). This data cannot be used to identify you personally. We use this information solely to understand how the App is used and to improve the user experience.

2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain the App's core functionality.
  • Enable itinerary creation, editing, and sharing.
  • Facilitate sharing via iMessage App Clips.
  • Process your travel reminders and logistics.
  • Analyze anonymous, aggregated usage patterns to improve the App.
  • Respond to your inquiries and provide customer support.

We do not use your data for advertising or marketing purposes. We do not build advertising profiles based on your activity.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We share data only with the following service providers as necessary to operate the App:

  • Google Firebase: For secure data storage, user authentication, cloud functions, and anonymous analytics. Firebase's privacy practices are governed by Google's Privacy Policy.
  • Apple: For Sign in with Apple, iMessage App Clips, and Apple Music integration. Apple's privacy practices are governed by Apple's Privacy Policy.

We may also disclose your information if required to do so by law or in response to valid legal process.

4. Data Security

We take the security of your data seriously. All data transmitted between the App and our servers is encrypted in transit using TLS (Transport Layer Security). Data stored on our servers via Google Firebase is encrypted at rest using industry-standard AES-256 encryption. While no method of electronic transmission or storage is completely secure, we employ commercially reasonable technical and organizational measures to protect your personal information.

5. Data Retention and Account Deletion

Your itineraries and account information are retained for as long as your account is active or as needed to provide you with the App's services.

You may delete your account at any time from within the App settings. When you delete your account, all associated personal data — including your itineraries, profile information, and any content you have created — is permanently and irreversibly deleted from our servers within 30 days. Once deleted, this data cannot be recovered.

You may also request account deletion by contacting us at support@ambraform.com.

6. Children's Privacy

Teno is rated 4+ on the App Store and is suitable for all ages. The App does not contain content inappropriate for children. However, the App is not specifically directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal data from a child under 13, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@ambraform.com.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data.
  • Request a portable copy of your data.
  • Object to or restrict certain processing of your data.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@ambraform.com. We will respond to your request within 30 days.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the App after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ambra LLC
Email: support@ambraform.com